💬 FB Lightning Pitch Support & FAQ
Welcome to the FB Lightning Pitch Help Center. This page answers the most common questions about using our eShop, placing orders, managing your affiliate account, and learning our hybrid marketing system.
🛍️ Purchasing
How do I purchase Wins Perfume, Essenzah, or MGI products?
Go to our HomeShop and browse available products. Click Add to Cart → Checkout and follow on-screen payment instructions.
How much do products cost?
💎 Wins Perfume: ₱500 each (available in multiple inspired scents).
🌿 Essenzah Herbal Comfort: ₱150 each or ₱1,800 per 12 pcs pack.
🧘 MGI Wellness Products: Prices follow MGI’s official SRP. No discounts beyond published pricing.
What is the 4Gives Flexible Payment Plan?
4Gives allows you to pay in 4 equal parts: 25% upfront + remaining balance every 15 days (up to 45 days). Shipping (₱80 NCR / ₱120 Provincial) is added to your first payment. You’ll receive automatic email reminders.
Where do I send proof of payment?
Send your screenshot via SMS (0949 048 0978) or email:
📧 winspire@marvinbumatay.ws (Wins Perfume)
📧 essenzah@marvinbumatay.ws (Essenzah Herbal Comfort)
📦 Shipping & Delivery
How long does delivery take?
Orders within NCR are usually delivered within 3–5 business days, while provincial deliveries may take 5–8 business days. You’ll receive an SMS or email confirmation once shipped.
Can I track my order?
Yes! Log in to your My Account page to view order status updates and tracking information.
💼 Affiliates
What is the FB Lightning Pitch Affiliate System?
It’s a hybrid online–offline marketing program that rewards affiliates for product sales and referrals. Accounts activate automatically after qualified purchases (e.g., 5 Wins Perfumes or 12 Essenzah Herbal Comforts).
What are the affiliate ranks and discounts?
- IAS – Independent Affiliate Starter (35%)
- IAB – Independent Affiliate Builder (40%)
- IAL – Independent Affiliate Leader (45%)
- IAE – Independent Affiliate Executive (50%)
How are commissions tracked?
Your commissions appear in real-time in your Affiliate Dashboard under My Account. Use your referral link to earn from every sale made through your network.
⚙️ Account & Dashboard
How do I log in or reset my password?
Visit My Account and click “Lost your password?” Follow the email link to set a new one. For help, contact support@marvinbumatay.ws.
Why can’t I see the Affiliate Dashboard?
Only qualified members (starting from IAS) can access the Affiliate Dashboard. Make sure you completed your first qualified purchase and received activation confirmation.
🚗 Direct Impulse Selling & Online Marketing
What is Direct Impulse Selling?
It’s our face-to-face marketing method perfected since 1995 — using samples, conversation, and personal trust to sell instantly.
How is online automation done?
Through our integrated Seed–Growth–Harvest System (by Jack Zenert), using email, forms, and automated funnels to grow your reach.
🌐 Language & GTranslate
Our website includes a GTranslate Plugin to help visitors read content in English, Filipino, or Cebuano. To switch languages, click the 🌐 icon at the bottom-left corner of your screen.
💎 MGI Wellness & Compliance
FB Lightning Pitch is an Independent Distributor of Mega Gloryoung International (MGI) products. All MGI listings follow official SRP pricing and the MGI Code of Ethics. Unauthorized discounts or recruitment activities are strictly prohibited.
📜 Policies & Support
Is my data safe on this website?
Yes. Our site uses SSL encryption and is protected by Wordfence Security. We never share personal or payment information with third parties.
What is your refund policy?
Refunds are honored only for defective or damaged items reported within 7 days of delivery. Contact us via email with photos and proof of purchase for review.
How do I contact support?
💬 Facebook Page: FB Lightning Pitch Official
📧 Email: support@marvinbumatay.ws
☎️ SMS: 0949 048 0978
Still need help?
Reach our team through Messenger or email anytime. We’re here to guide you.
💬 Contact Support